Responsible Gaming

Gambling Should Be Entertainment

At LeoVegas Online Pokies NZ, we're committed to promoting responsible gaming. Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has an edge, and you should never gamble with money you cannot afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to gamble online in New Zealand. We take age verification seriously and comply with all local regulations. If you are under the legal gambling age, please do not access our services.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a gambling problem. Please seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activity from family, friends, or partners
• Gambling with money intended for bills, rent, or essential expenses
• Gambling for longer periods or with larger amounts than intended
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Borrowing money or going into debt to gamble
• Neglecting work, school, or family responsibilities due to gambling
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems, stress, or negative emotions
• Friends or family expressing concern about your gambling habits

Self-Help Tools & Responsible Gaming Features

Most online casinos, including LeoVegas, offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period
• Loss Limits: Cap the amount you're willing to lose during a session or week
• Reality Checks: Receive notifications during play to remind you how long and how much you've been gambling
• Session Time Limits: Automatically log out after a set duration
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a period you choose
• Account Closure: Close your account if you wish to stop gambling entirely

Use these tools to help manage your gambling responsibly.

Support Organizations & Help Resources

If you're struggling with problem gambling, professional help is available. Here are trusted organizations in New Zealand and internationally:

New Zealand Resources

• Problem Gambling Foundation (NZ): Free, confidential support and counselling. Phone: 0800 664 262 | Website: www.problemgambling.nz
• Gambling Helpline (NZ): Toll-free helpline available 24/7. Phone: 0800 006 886

International Resources

• GamCare (UK): www.gamcare.org.uk | Phone: 0808 8020 133
• GamStop (UK): National self-exclusion scheme — www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org | Helpline: 1-800-522-4700

Need Help?

If you or someone you know is experiencing problem gambling, please seek help today. There is no shame in reaching out—professional support can make a real difference. Contact the resources above or speak to a trusted friend or family member.

Remember: Gambling should be fun and entertaining. If it's causing distress or financial harm, it's time to take action.